Who we are
Our website address is: https://rocketpoolstore.net
We are not official representatives of Rocket Pool Pty Ltd.
This store is, however, funded and overseen by the Rocket Pool Protocol DAO’s Grants and Management Committee (GMC). All profits go to the GMC.
data privacy
An attempt is made to keep personal data as private as possible, sometimes even at the expense of user experience (like returns) and functionality (for example, quALITY OF COMMUNICATION).
This is because we strive to collect the minimum amount of private data and destroy that data as soon as we can. This might prevent ability to return an item (when we no longer can verify your purchase) or for us to be able to communicate with you about your order (if we do not collect — or have disposed of — your contact information).
auto deletion of data
After your order is made, your shipping data is sent to our third party print-on-demand dropshipper. In most cases, that is printify. see details on printify’s policy below in subsection “Who we share your data with”.
After your order is complete (when the shipper notifies us the item has shipped, which is an automated process), your data will be deleted from our servers.
At anytime before that, you can request deletion of your personal data in compliance with international data standards, including GDPR (Article 5 1.(c)). If you request data deletion prior to order completion, it might interfere with returns and updates, but should not affect order delivery.
cancelled or unfulfilled orders will have personal data deleted.
crypto currency purchases
If you purchase with crypto payments via coinbase commerce, we recommend you Don’t use your real name on the order. in addition, use a spare wallet that minimally identifies your crypto holdings.
how the user can maintain privacy
we do not need to know your real name.
you can use a friend’s/family member’s/neighbor’s address for shipping (with their consent).
set up a throwaway or dedicated email for purchases that does not otherwise dox you.
your private data will be deleted on order completion unless you leave reviews, comments or create an account.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
your data will be shared with third party print-on-demand or other dropshipping services. most items purchased go through our primary pod, printify. printify autodeletes your data after 30 days.
crypto wallet information is only sent through the coinbase commerce api. no wallet information is shared with pods or dropshippers.
credit card number, expiration and other credit card codes are not shared with third parties.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.